Laptop Wont Turn On

April 24, 2009

  • Scenario: Laptop went into standby or hibernation mode and now won’t turn back on.
  • Symptoms:  Laptop power led is lit, indicating it is getting power from the AC adapter, but the laptop appears dead or there will be fan noise, but the display is blank and the system will not respond to the usual action of opening the lid or pressing the power button to turn it on.
  • One Solution: You need to do a hard reset.  Try GENTLY pressing the power button and holding it down for 10-20 seconds.  You may hear the fan turn off or the hard drive shutdown.  If the system doesn’t respond to the hard reset, try removing the battery, wait a few seconds, and then reinstall it. Count to 30 and then press and release the power button. 
  • If this doesn’t work, please consider calling us to discuss onsite service in the Charleston area.